Grand Café
Recent reviews are in line with its all-time average of 3.5 ★ — quality appears consistent.
Recent reviews avg: 3.6 ★ · All-time avg: 3.5 ★ (+0.1)
Based on Google's most relevant reviews · Updated weekly
Hours
- Monday 7:00 AM – 11:00 PM
- Tuesday 7:00 AM – 11:00 PM
- Wednesday 7:00 AM – 11:00 PM
- Thursday 7:00 AM – 11:00 PM
- Friday 7:00 AM – 2:00 AM
- Saturday 7:00 AM – 2:00 AM
- Sunday 7:00 AM – 12:00 AM
What Visitors Say
Some diners say this restaurant offers tasty omelets, steak and eggs, and chicken fried steak, and many appreciate the takeout service and portions. Other reviews mention the wait times can be long and the food can be cold.
Customer Reviews
- Maddi Burke ★★★★★
Me and my fiance just moved up to Reno 6 months ago and have been coming to the GSR regularly. We finally had the chance to try two different restaurants and they were both extremely delicious with quick and exceptional service. Tonight we decided to try the Grand Cafe and I was completely blown away. Not only did they have a full bar, but the prices were extremely reasonable and the food came out quickly. Our server Alex was amazing and took great care of us. She was super attentive and had amazing hospitality. The pot sticker appetizer was perfectly crunchy and came with a yummy chili sauce I couldn't get enough of. I struggled to pick what I wanted to eat but I ended up picking the chicken pot pie and I'm glad I did. I was worried it was gonna be small and not filling enough but when Alex brought it out I was shocked at the size and extremely pleased. The crust was flakey, buttery, and crunchy with a creamy filling of shredded chicken and veggies. I would definitely recommend it and order it again. From the moment we walked in to the moment we walked out the staff treated us amazing and Alex made sure we had everything we needed. 10/10 for food and for hospitality.
- Nghia Gip ★☆☆☆☆
GSR standards have DROPPED big time!! We came in at 8:45 PM on a Tuesday and the restaurant was completely empty. We stood at the front for a while, but a few servers and the host were talking and did not acknowledge my family or me at all. I had to interrupt their conversation just to ask for a table for four. When we were seated, there was no silverware set up. GSR has really gone downhill. They are now using napkins with silverware pockets instead of properly folded cloth napkins like they used to. We ordered the ribeye with baked potato, NY steak and eggs, black bean burger, and calamari. The calamari was the WORST calamari I have ever had. It had no flavor, no seasoning, and a rubbery texture with mostly breading. It tasted frozen and it arrived cold. It honestly seemed like it was either cooked for another table and then served to us, or it had been sitting at the pass for too long. Either way, it was not fresh. The ribeye was slightly burnt but cooked to medium. The seasoning was uneven and extremely salty in some spots, and there was way too much butter on top. The baked potato and vegetables were fine and cooked properly. The NY steak was cooked to medium but also a bit burnt. The flavor was actually good and not overly salty. However, the eggs looked sad and did not resemble sunny side up eggs at all. The toast barely looked toasted. The black bean burger lacked flavor, and the fries were overcooked and very hard to eat. Service was terrible. Even though the restaurant was empty, the server and busser never checked on us, refilled drinks, or cleared plates. I barely saw them the entire time. When it was time for the check, I waited about 30 minutes and eventually had to flag down the hostess to get the server. Again, GSR standards have DROPPED BIG TIME!!
- Busco Rodriguez ★★★☆☆
DO BETTER GSR, I ORDERED A HANGOVER BURGER WITH SWEET POTATO FRIES. I WSS DEFINITELY DISAPPOINTED IN NOT ONLY THE SOZE BUT QUALITY OF THE BURGER. BUNS ARE FALLING APART WHILE YOU'RE TRYING TO EAT IT. THE BUNS AREN'T EVEN TOSSTED, THE SWEET POTAO FRIES WERENT FRESH. THE ONLY THING THATS EXCELLENT HERE IS THE STAFF FROM THE HOSTESSES WHO SEAT YOU AND BRING YOU YOUR DRINK, TO THE GENTLEMAN WHO BRINGS YOUR FOOD OUT TO THE WAITRESS WHO WAS GREAT HER NAME WAS TESLA. THEY DAVE THIS PLACE. BUT $21.00 FOR A CRAPPY BURGER? NEVER AGAIN.
- Al Surrell ★★★★★
Our server Claudia H. was very pleasurable. She greeted us with a beautiful smile. She was very helpful and attentive to our needs throught our dinning experience. It was a joyful experience for me and my friends.
- Gary Griffith ★★★★☆
If you're in the casino it's a convenient option. We were seated quickly, food arrived in a timely manner. I had the meatloaf which was just fine for a location of this type. Not world class by any means but it filled the bill